John B. Scott Attorneys experienced delays in client onboarding due to a cumbersome, paper-based consultation process. Lengthy forms and manual data entry not only prolonged in-person consultations but also imposed a heavy administrative burden.
We developed a robust, cross-platform mobile application that digitizes the entire consultation process. By replacing paper forms with an intuitive digital interface, the app enables clients to submit their information seamlessly, schedule consultations, and securely communicate with attorneys—thereby minimizing manual intervention and enhancing data accuracy.
The implementation of the paperless system led to a dramatic reduction in consultation times, with administrative workload decreasing by over 50% and client onboarding time cut by 40%. This innovation has elevated client satisfaction and established John B. Scott Attorneys as a forward-thinking leader in legal technology.
